Problem
When we started working with our client, some 15 years ago, they didn’t have any IT support contracts in place and had received
poor advice regarding their IT security systems. As a result, they experienced a damaging ransomware attack which encrypted data files
and shut down their management and accounting systems. This attack caused significant downtime and cost the business in lost data and revenue.
Solution
Although ACS were initially contracted for support for their accounting systems, following the attack, we performed a full review of
their entire IT infrastructure and identified multiple gaps in their security systems. We immediately implemented a full online backup and
recovery solution to restore data should an attack happen again. We also installed a secure VPN and a SonicWall TZ Firewall to provide
secure communications and additional protection of the client’s valuable data.
Since coming on-board as the client’s sole IT security provider and managed service provider, they have not had any attacks or
breaches of data.
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